Refund Policy
Due to the digital nature of our products, all sales are final once a digital file has been accessed or downloaded.
We review refund requests on a case-by-case basis. If you experience a technical issue preventing access to your purchase, or if the product delivered does not match its description, please contact us within 14 days of purchase and we will resolve it.
If a service engagement has not yet commenced, you may contact us to discuss cancellation options.
To request a refund or raise a concern, contact us at:
We are committed to resolving all customer concerns fairly and professionally. Response within 24 business hours.
FAKHERI LTD · Company No. 17240057 · Registered in England and Wales